Countryside Veterinary Clinic at 601 Center Parkway in Yorkville, Illinois

Customer Reviews about Countryside Veterinary Clinic

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  BEWARE: I took my happy and healthy pet to Countryside Vet recently for a routine check-up and baseline blood tests. They took her to their back room and I was instructed to wait in the exam room. Within minutes I heard loud noises and could hear her screeching in agony. I left the exam room thru the same door they took her to find her and get them to stop whatever they were doing. Instead, I was quickly stopped in my tracks and ordered to return to the exam room - they said I was not allowed "back there." When I asked what they were doing, why they were hurting her, they said it is their standard procedure to bind animals and clench their mouths shut for such testing "for their own safety" - NOT the animals - and that my little girl had given them "quite a fight." What experienced vet with the help of two techs could not control a tiny and gentle pet cat without harming her?!? (My kitty has NEVER bitten anyone or gotten aggressive at vet clinics; in fact, she becomes timid!) Well, upon returning home, my formerly thriving pet could barely move, limped in pain with every step she took, refused to even consider eating and was obviously in severe agony for several days after their routine exam! When I called to report my complaint for the awful outcome of their testing treatment and "standard procedures" they said that I was exaggerating, that I was over-reacting, that I was being silly. I will NEVER take my pets to this torture house again and, if you care anything about your animals, you won't either. Since this incident I have learned (from others and from my own further research - do your homework!) that Countryside has a horrendous history for animal abuse and a notoriously awful reputation for "losing" pets, not only for harming them. They also routinely over-charge for services and other items such as Rx food that they sell, doctors and techs push to persuade owners to allow (and be charged for) unnecessary tests, then make owners feel guilty if they don't authorize their pets to be "fully treated" as per their suggestions. More often than not pets leave this place sick or sicker than when they first arrived! While there I also saw several poor souls leaving Countryside in tears as they carried their loved ones out in boxes to be buried. For the love and well-being of your pets, stay away from Countryside! There's an abundance of other vets and pet clinics in this area - give them a chance. ANY place would be better for you and your pets than this hell hole.
  June 22, 2017

  by Cowa Cook

Opening hours Closed now

Tomorrow: 08:00 am — 02:00 pm

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About Countryside Veterinary Clinic in Yorkville